25008: The requested SCIM user was not found

This error occurs when your SCIM request references a user that Twilio can't find. The SCIM API retrieves users by Twilio User SID, and SCIM endpoints support organization-managed users only.

• The id in your SCIM request does not match an existing Twilio User SID. Twilio returns a 404 Not Found response with code 25008 when the user is not found.
• The user is not a managed user in your organization. SCIM endpoints are for organization-managed users only.
• The user may have been removed from your organization or deleted. If the user was removed, they are no longer organization-managed and can't be retrieved through SCIM. If the user was deleted, they no longer exist in Twilio's system.

• Verify that the id you send in GET /scim/v2/Users/{id} is the correct Twilio User SID for the user you want to retrieve.
• If you do not know the user SID, use GET /scim/v2/Users and filter by userName or externalId with the eq operator. Then retry the request with the id returned by the list response.
• Confirm that the user belongs to your organization as a managed user. If the user is outside the organization, invite or import them into User management before you access them through SCIM.
• If the user was deleted, create or invite the user again so they exist as a managed user, then retry the SCIM request.

• SCIM API overview
• SCIM API reference
• Managed users