Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the

30041: Sender is restricted or unregistered in a country requiring registration


ERROR: 30041

error-30041 page anchor
MESSAGING
ERROR

This error occurs when you send a message to a destination that requires Alphanumeric Sender ID registration and the sender you provided is not registered or authorized for your account in that country.

Possible causes

possible-causes page anchor
  • The destination country requires Alphanumeric Sender ID registration or authorization before you can send traffic.
  • The From value does not match a Sender ID that is registered for your account in the destination country.
  • The Sender ID is restricted in that country and your account is not yet authorized to use it there.
  • You are sending to a country that requires registration and you have not configured a Default Sender ID for that destination, so a non-matching From value cannot be replaced with a compliant registered sender.
  • Confirm that the destination country supports Alphanumeric Sender ID and whether registration is required before you send messages.
  • Register or request authorization for the Alphanumeric Sender ID in Twilio Console before sending to that country.
  • Make sure the From value exactly matches one of your registered Sender IDs for the destination country. Matching is case sensitive.
  • If you use multiple senders, configure a Default Sender ID for the destination country so Twilio can apply a compliant registered sender when the provided From value does not match.

Additional resources

additional-resources page anchor