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Error
Application error

30044: Trial Message Length Exceeded

Twilio Messaging DocumentationMessaging

Description

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You see this error when you send a message from a Trial account and the message exceeds the segment limit enforced for Trial accounts. SMS messages longer than 160 GSM-7 characters or 70 UCS-2 characters are split into multiple segments, and Trial accounts are subject to a limited number of message segments per message.

Possible causes

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  • The message Body is long enough to be split into multiple SMS segments.
  • The message includes non-GSM-7 characters, which causes UCS-2 encoding and reduces the number of characters available in each segment.
  • You are sending from a Trial account, which has stricter message segment limits than an upgraded account. (help.twilio.com(link takes you to an external page))
  • Shorten the message so it uses fewer SMS segments while you are on a Trial account.
  • Remove or replace non-GSM-7 characters when possible so the message can stay within GSM-7 segment limits.
  • If you send through a Messaging Service, turn on Smart Encoding to replace certain hidden Unicode characters with similar GSM-encoded characters.
  • Upgrade your account if you need to send longer messages or remove Trial messaging restrictions. (help.twilio.com(link takes you to an external page))

Additional resources

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