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30121: Fallback URL is missing


ERROR: 30121

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MESSAGING
ERROR

Twilio returns this error when the Link Shortening domain configuration does not include a FallbackUrl. Link Shortening domain defaults are set on the domain, and Twilio applies them to any Messaging Service that uses that domain.

Possible causes

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  • You left the Domain fallback URL field blank in the Console when configuring Link Shortening for the domain.
  • You sent a POST request to the Link Shortening domain's Config subresource without the FallbackUrl parameter.
  • You associated a Messaging Service with a Link Shortening domain, but you did not complete the domain default configuration.
  • Open the Link Shortening domain configuration in the Console, then fill in Domain fallback URL and save the changes.
  • If you use the API, send FallbackUrl in a POST request to the Link Shortening domain's Config subresource.
  • If you also need click tracking, provide CallbackUrl in the same request so the domain default configuration is complete.

Additional resources

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