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Error
Application error

30123: Callback URL is missing

Twilio Messaging DocumentationMessaging

Description

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This error occurs when a Messaging configuration or request does not include the required callbackUrl value. In Messaging Link Shortening, the Callback URL is the URL Twilio uses to send click event data after a recipient clicks a shortened link.

Possible causes

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  • You did not include the callbackUrl field in the request.
  • You left the CallbackUrl value out of the Link Shortening domain configuration that Twilio uses for Messaging.
  • Add a CallbackUrl value when you create or update the Link Shortening domain configuration. Twilio accepts CallbackUrl in the domain Config subresource.
  • In the Console, open the domain configuration and fill in the Click tracking callback URL field, then save your changes.
  • If you are using the REST API, include CallbackUrl in the request payload instead of leaving it blank.

Additional resources

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