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Error
Application error

30140: Certificates with OCSP required are not supported

Twilio Messaging DocumentationMessaging

Description

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This error occurs when you upload a TLS certificate for Link Shortening that requires OCSP stapling through the MUST_STAPLE attribute. Link Shortening does not support certificates that require OCSP stapling.

Possible causes

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  • Your Bring Your Own Certificate for a Link Shortening domain was generated with the MUST_STAPLE attribute.
  • The certificate requires OCSP stapling, which Link Shortening does not support.

Possible solutions

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  • Generate a new PEM-formatted certificate and private key without the MUST_STAPLE attribute.
  • Upload the replacement certificate to your Link Shortening domain. Allow up to five minutes for certificate validation to complete.
  • Use a Twilio-managed certificate instead of uploading your own certificate. If your DNS uses CAA records, include letsencrypt.org so Twilio can request and renew the certificate.

Additional resources

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