30489: Toll Free verification rejection - Website must be established and active
PROGRAMMABLE MESSAGING
ERROR
The Toll-Free phone number verification submission has been reviewed and it was rejected. Messaging traffic on this Toll-Free number is blocked until it's verified.
Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.
The website provided in your submission appears to be:
- Incomplete or under construction
- Not yet launched
- Lacking sufficient business information to establish credibility
- Missing essential details such as contact information or services offered
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Submit a fully developed, live website with clear business information
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Ensure your website includes:
- Complete contact information
- Description of services provided
- Business details that match your verification submission
- Content that establishes business legitimacy
Why was my Toll Free Verification Rejected?