30526: Toll Free verification rejection - High-risk domain issues
The Toll-Free phone number verification submission has been reviewed and it was rejected. Messaging traffic on this Toll-Free number is blocked until it's verified.
Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.
Domain provided was flagged for high-risk issues with the website URL provided, such as:
- Recently registered domain with minimal history
- Domain associated with suspicious activity
- Security vulnerabilities or improper configuration
- Misalignment between domain ownership and business details
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This content is ineligible for resubmission with the current domain
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URLs that fail domain inspection are considered high risk and cannot be approved
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For future submissions, ensure your domain:
- Has been established for a reasonable period
- Is properly secured and configured
- Has clear ownership aligned with business details
- Maintains a positive reputation
Why was my Toll Free Verification Rejected?