30530: Toll Free verification rejection - Official business registration documents required

The Toll-Free phone number verification submission has been reviewed and rejected. Messaging traffic on this Toll-Free number is blocked until it is verified. Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process evaluates the business sending messaging, the use case, sample content, web presence, opt-in/consent collected, and associated website terms and privacy policies.

We were unable to fully verify your business based on the information provided. This may be due to:

• Insufficient content on your website to confirm business operations
• Discrepancies in the business information provided during verification
• Incomplete business details that cannot be independently verified

• Submit official business registration documents such as a business registration certificate, articles of incorporation, or business license.
• Include documents in the Additional Information field when resubmitting your verification request.
• Ensure your website content clearly reflects your business operations and matches the details provided in your verification submission.

• Why was my Toll Free Verification Rejected?
• Required information for Toll-free verification
• Toll-Free best practices