30536: Privacy policy URL is missing, inaccessible, or incomplete

This error applies to both Toll-Free Verification and A2P 10DLC registration.

The privacy policy URL you provided could not be verified because it was missing, broken, behind a login screen, or did not contain a complete privacy policy.

• No privacy policy URL was provided.
• The link is broken or does not load.
• The page sits behind a login screen and cannot be reviewed.
• The page loads, but is not a privacy policy.
• The privacy policy does not explain how consumer data is collected, used, and protected.

• Provide a privacy policy URL that is publicly accessible and active.
• Ensure the page includes all relevant disclosures about consumer data protection and privacy, then resubmit.

• A2P 10DLC Campaign Onboarding Guide
• Toll-Free Verification Onboarding Guide
• Troubleshooting and rectifying Campaigns