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Error
Application error

30715: Vetting Token Not Allowed for Sole Proprietor Brands

Twilio Messaging DocumentationMessaging

Description

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You receive this error when you submit a Campaign Verify token for an A2P 10DLC Brand with brand_type set to SOLE_PROPRIETOR. Sole Proprietor Brands are not eligible for vetting tokens and must be registered without an external brand vetting step.

Possible causes

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  • You provided a vetting token while creating or updating a Sole Proprietor Brand.
  • You created the Brand as SOLE_PROPRIETOR, then tried to associate a Campaign Verify token through the Vettings subresource.
  • The business was registered in the Sole Proprietor flow even though it has a U.S. EIN or Canadian Business Number and should use the Standard or Low-Volume Standard onboarding flow instead.
  • Remove the vetting token from the request and register the Sole Proprietor Brand without external vetting.
  • Confirm that the Brand is intended to be a true Sole Proprietor registration before you proceed. Sole Proprietor registration is only for businesses in the United States or Canada that do not have a Tax ID.
  • If the business has a Tax ID or needs to submit a Campaign Verify token, restart registration using the Standard or Low-Volume Standard onboarding flow. If the business is a 527 political organization, provide the Campaign Verify token during that eligible A2P 10DLC registration flow.

Additional resources

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