30817: Verification rejection - Privacy policy or terms URL missing or inaccessible
MESSAGING
ERROR
Your verification submission was rejected because the Privacy Policy URL, the Terms and Conditions URL, or both were missing, unreachable, or didn't contain the required policy content.
You can't send messaging traffic from this phone number to the United States and Canada until verification is approved.
- You didn't provide a
privacy_policy_urlorterms_and_conditions_urlin the verification submission. - One or both URLs are inaccessible or return an error.
- The linked page doesn't contain an actual Privacy Policy or Terms and Conditions.
- The linked content is incomplete or still under construction.
- Provide direct, publicly accessible URLs for your Privacy Policy and Terms and Conditions.
- Open each URL in a browser and confirm it loads successfully without errors.
- Update the linked pages so they contain complete policy content and clearly address messaging and data practices.
- If your verification request is eligible for resubmission, correct the URLs in Console or through the verification API and submit the request again.