30834: Verification rejection - Opt-in does not match use case

The verification submission has been reviewed and it was rejected. Messaging traffic on this phone number is blocked until it's verified.

Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.

There is a mismatch between the opt-in language or method and the use case described in your submission. Examples include:

• Opt-in text indicates consent for promotional messages, but the use case is for informational messages
• Consent language doesn't specifically cover the message types described in your use case
• The opt-in method is inappropriate for the described messaging purpose

• Ensure your opt-in explicitly matches the use case described in your submission
• Update the opt-in text to specifically reference the intended message types
• For informational messages: "I agree to receive account updates and notifications"
• For promotional messages: "I agree to receive marketing messages and special offers"
• Align all aspects of your submission with the actual messaging purpose