30845: Verification rejection - Shopping cart reminders must follow specific guidelines

The verification submission has been reviewed and it was rejected. Messaging traffic on this phone number is blocked until it's verified.

Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.

Your submission indicates shopping cart reminder messages, but doesn't meet the specific requirements for this use case:

• The opt-in terms don't explicitly mention shopping cart reminders
• There is no double opt-in mechanism via text
• The privacy policy doesn't disclose how abandoned cart data is captured
• The terms and conditions don't reflect the shopping cart reminder policy

• Update your opt-in terms to explicitly state that the program includes shopping cart reminders
• Implement a double opt-in mechanism via text that clearly informs users about cart reminders
• Revise your privacy policy to disclose how abandoned cart data is captured (cookies, plugins, etc.)
• Ensure terms and conditions reflect your shopping cart reminder policy
• Limit reminders to one alert per unique abandoned cart within 48 hours
• Confirm cart notifications don't complete transactions or collect payment via text