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30854: Verification rejection - High-risk domain reputation


ERROR: 30854

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MESSAGING
ERROR

The verification submission has been reviewed and it was rejected. Messaging traffic on this phone number is blocked until it's verified.

Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.

Possible causes

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The website domain you provided has been flagged for a high-risk reputation, indicating potential association with:

  • Suspicious or questionable activities
  • Previously identified fraudulent behavior
  • Security concerns or compromised status
  • Misleading or deceptive content
  • This content is ineligible for resubmission with the current domain
  • If you believe this is an error, contact Twilio Support with evidence of your domain's legitimacy
  • Future submissions must use a domain with a positive reputation and no security concerns
  • Ensure your website meets security best practices and contains accurate business information