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30855: Verification rejection - Potential fraud risk


ERROR: 30855

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MESSAGING
ERROR

The verification submission has been reviewed and it was rejected. Messaging traffic on this phone number is blocked until it's verified.

Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.

Possible causes

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Your verification submission has been flagged for potential fraud risk based on:

  • Risk assessment of business information provided
  • Suspicious patterns or inconsistencies in submission details
  • Association with previously identified fraudulent activity
  • This content is ineligible for resubmission
  • Businesses associated with fraudulent activity aren't permitted on the network
  • Any future submissions must comply with fraud prevention requirements and pass security checks
  • If you believe this is an error, contact Twilio Support with documentation verifying your business legitimacy