30865: Verification rejection - Disallowed: Sweepstakes
MESSAGING
ERROR
Your verification submission was rejected because the submitted business or messaging use case was identified as sweepstakes-related traffic, which falls under a forbidden gambling category. During review, verification checks your business, stated use case, sample messages, web presence, opt-in flow, and related terms or privacy policies.
- Your business offers sweepstakes, raffles, contests, betting, casino-related services, or similar gambling activity.
- Your verification submission, website, or sample messages indicate a forbidden gambling use case such as sweepstakes or 50/50 raffles.
- Your business type itself falls into a forbidden category for SMS or MMS in the United States or Canada, even if the individual message content isn't explicitly promotional. (help.twilio.com)
- Do not submit or resubmit a verification request for sweepstakes or other gambling-related messaging. These use cases are prohibited for SMS and MMS in the United States and Canada. (help.twilio.com)
- If you believe your business was misclassified and your use case doesn't fit a forbidden category, contact Support and provide additional information that clearly explains your business and messaging use case.
- If you need to communicate for a use case that is prohibited on SMS or MMS, use another channel that fits your compliance requirements, such as SendGrid Email API or Programmable Voice. (help.twilio.com)