30869: Verification rejection - Disallowed: Debt Reduction

This error means your verification request was rejected because the submitted business or messaging use case was identified as debt reduction. Debt consolidation, debt reduction, and credit repair programs aren't eligible for verification, even when end users have provided consent.

• Your verification submission described a debt reduction, debt consolidation, or credit repair business or use case.
• Your sample messages, website, opt-in flow, or business details suggested a prohibited debt forgiveness or debt collection category.
• Your submission was reviewed as a forbidden messaging category for messaging in the US and Canada.

• Do not use this phone number for debt reduction, debt consolidation, or credit repair traffic. These use cases aren't eligible for verification.
• Review the business description, website, opt-in details, and sample messages in your submission to confirm they don't describe a prohibited financial or debt relief program.
• If the rejection doesn't match your actual business or use case, contact Support and provide additional information that clearly explains your business model and messaging use case.
• If the submission is eligible for resubmission in Console, correct the inaccurate information and resubmit it from the Regulatory Information tab. If you resubmit within seven days, the request goes to a priority review queue.

• Forbidden Message Categories in the US and Canada (Short Code and Long Code)