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Error 30891

Product: Programmable Messaging

ERROR - 30891

Campaign vetting rejection - Invalid Website URL

The campaign submission has been reviewed and it was rejected because of unverifiable website.

Possible Causes

  • An invalid URL was provided during the registration process.
  • The website associated with the campaign is not functioning or inaccessible.
  • Opt-in flow is not found on website provided.
  • Lack of proper indication in the campaign description if the registration pertains to a pre-launch website.

Possible Solutions

  • Verify that the provided website(s) are functioning correctly, and accessible. If the website(s) are geographic specific, please indicate this in the campaign description and provide a link to a screenshot.
  • If the registration is for a pre-launch website, instead include a publically accessible URL to view a screenshot of the SMS opt-in flow that will appear.
  • If opt-in occurs on website, provide the direct link in the Message Flow field.
  • If opt-in is collected through a paper form or behind a login, supply a hosted link to an image of the opt-in. If the opt-in occurs on a website, provide the relevant link.

Once you have made a change to address the issue, please resubmit the campaign for review.

Additional help resources

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