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30899: Campaign registration failed due to carrier rejection(s)


ERROR: 30899

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MESSAGING
ERROR

This error means one or more carriers rejected your campaign registration. If the campaign campaign_status is FAILED, review the campaign errors array for any related rejection details, affected fields, and linked error pages.

Possible causes

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  • Fetch the Usa2p resource for the Messaging Service and review the campaign_status and errors fields to identify any related rejection codes, descriptions, and affected fields.
  • Update the campaign so the registered brand, website, sample messages, use case, and message flow are accurate, complete, and consistent. Make sure your opt-in flow and required disclosures are clearly documented before you resubmit. (help.twilio.com(link takes you to an external page))
  • Contact Twilio Support with your campaign SID, Messaging Service SID, and account details for resolution. If the rejection is not directly resubmittable, support can help you determine whether an appeal or a material campaign change is required.

Additional resources

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