Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the

30907: Campaign vetting rejection - Website URL Validation Issue


ERROR: 30907

error-30907 page anchor
MESSAGING
ERROR

Your A2P 10DLC campaign was rejected during vetting because the website URL in the registration does not align with the Brand or Campaign information you submitted. During campaign review, the website, campaign purpose, consent flow, and sample messages must consistently identify the same sender and use case.

Possible causes

possible-causes page anchor
  • The submitted website URL points to a site or domain that does not match the registered Brand information.
  • The website content describes a different business, product, or campaign purpose than the one in your Brand and Campaign registration.
  • Your campaign description, Message Flow, or sample messages reference a different brand name or website than the URL you submitted.
  • If you are registering on behalf of a customer, the website belongs to your platform or company instead of the actual business sending the messages.
  • Update your Brand and Campaign details so the business name, website URL, campaign description, Message Flow, and sample messages all describe the same sender and the same messaging use case.
  • If customers opt in on your website, include the direct opt-in link in message_flow and make sure the website includes a privacy policy and terms of service.
  • If the opt-in flow or supporting content is not publicly accessible, provide a public URL to hosted screenshots of the relevant pages so reviewers can verify the registration.
  • If you are an ISV, register the end customer's actual brand and website rather than your own company website.
  • After you correct the website and registration details, resubmit the campaign for review.

Additional resources

additional-resources page anchor