30922: Campaign rejected: Website does not meet campaign verification requirements

This error means your A2P 10DLC campaign registration was rejected because the website in your submission could not be verified or did not provide enough information to validate your business and consent flow. Use a real, functional business website that matches your registered Brand and campaign details. If your website is part of the opt-in process, make sure reviewers can verify that flow from the information you provide.

• The website URL does not load, times out, or is not publicly accessible.
• The website does not clearly identify the same business, sender, or campaign use case described in your Brand and campaign registration.
• The website does not provide enough information for reviewers to verify how end users opt in to receive messages.
• Your message_flow does not include the direct website link for the opt-in process.
• The opt-in flow or supporting pages are behind a login or otherwise not publicly visible, and you did not provide a public URL to hosted screenshots or other proof reviewers can access.
• If the website is used for opt-in, the required supporting pages such as privacy policy or terms of service are missing or cannot be found.

• Submit a live, publicly accessible business website that loads correctly and clearly represents your business.
• Make sure the website matches the business name, campaign description, sample messages, and opt-in method in your registration.
• If end users opt in on your website, include the direct opt-in link in message_flow rather than only linking to a homepage.
• If the relevant opt-in content is not publicly accessible, provide a public URL to hosted screenshots or a publicly accessible recording that shows the opt-in flow.
• If your website is used for opt-in, make sure it includes accessible links to your privacy policy and terms of service.
• Review your campaign details for consistency, update the website or registration information as needed, and then resubmit the campaign for review.

Before you submit or resubmit, confirm your website meets all of these requirements:

• The home page clearly states your business name and what your company does.
• A dedicated About or Contact page provides a phone number, email address, or physical address.
• The website is publicly reachable without a login, VPN, or IP allowlist.
• If you collect opt-in on the site, the opt-in page is linked from the main navigation or footer and loads without authentication.
• A privacy policy page is linked from the opt-in page or site footer and explicitly states that mobile opt-in data will not be shared with or sold to third parties.
• A terms and conditions page is linked from the opt-in page or site footer.
• The business name on the website matches the Brand name in your A2P 10DLC registration.
• The messaging use case described on the site is consistent with the message_flow and campaign description you submitted.

Edit the rejected campaign rather than deleting and recreating it. A vetting fee is assessed only once per campaign, so resubmitting the same campaign avoids a new fee.

• Console: go to Messaging > Regulatory Compliance > Campaigns, click the failed campaign, then click Edit Campaign to correct the fields and resubmit.
• API: update the campaign resource with corrected field values. See Troubleshooting and rectifying A2P Campaigns for detailed instructions.

• Programmable Messaging and A2P 10DLC
• A2P 10DLC - Gather the Required Business Information
• A2P 10DLC Campaign Approval Best Practices