Skip to contentSkip to navigationSkip to topbar
Page tools
Useful for sharing or LLM
Accelerate development with AI

On this pageProducts used
Looking for more inspiration?Visit the
Error
Application error

30951: Campaign rejected: Third-party lead generation or MLM content detected

Twilio Messaging DocumentationMessaging
Twilio Phone Numbers DocumentationPhone Numbers

Description

description page anchor

Your A2P 10DLC campaign was rejected because it contains third-party lead generation or multi-level marketing (MLM) content. Carrier policies prohibit A2P messaging campaigns that involve generating leads for third-party businesses or promoting MLM/network marketing opportunities via SMS/MMS. These use cases are prohibited due to consent chain issues, high complaint rates, and the deceptive nature frequently associated with these messaging patterns.

Possible causes

possible-causes page anchor
  • Third-party lead generation: The campaign collects consumer information (phone numbers, personal details) to sell or distribute to other businesses as sales leads.
  • MLM or network marketing recruitment: The campaign promotes multi-level marketing, network marketing, or direct sales recruitment opportunities via messaging.
  • Affiliate lead capture: The campaign operates as an affiliate or intermediary, capturing consumer interest for products or services offered by unrelated third parties.
  • Shared or resold consent: The campaign uses consumer consent obtained for one purpose to send messages on behalf of different, unrelated businesses.