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Error
Application error

30953: Campaign rejected: sex or adult content violation detected

Twilio Messaging DocumentationMessaging
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Description

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Your A2P 10DLC campaign was rejected because it contains sex or adult content that violates CTIA SHAFT guidelines. The Cellular Telecommunications Industry Association (CTIA) prohibits sexual, pornographic, or adult-oriented content in A2P messaging campaigns. This restriction applies to campaign descriptions, sample messages, website content, and any linked URLs.

Possible causes

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  • Explicit or suggestive content in campaign fields: Campaign description, sample messages, or use case details contain sexually explicit, suggestive, or adult-oriented language.
  • Adult content on linked website or landing page: The website URL provided in the campaign registration hosts or links to pornographic, escort, dating, or adult entertainment content.
  • Promotion of adult products or services: The campaign promotes adult products, services, or content that falls under the CTIA sex/adult content prohibition.