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Application error

30960: Campaign rejected: known phishing campaign detected

Twilio Messaging DocumentationMessaging
Twilio Phone Numbers DocumentationPhone Numbers

Description

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Your A2P 10DLC campaign was rejected because it was identified as a phishing attempt. Campaign reviewers determined that the campaign is designed to deceive consumers into revealing sensitive personal information, credentials, or financial data. Phishing campaigns are a serious violation of carrier messaging policies and applicable laws, and represent a direct threat to consumer safety.

Possible causes

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  • Credential harvesting URLs: The campaign links to websites designed to impersonate legitimate services and capture login credentials, Social Security numbers, or other sensitive data.
  • Brand impersonation: The campaign impersonates a bank, government agency, technology company, or other trusted entity to trick recipients into providing personal information.
  • Deceptive urgency tactics: Sample messages use false urgency (for example, "Your account will be suspended") to pressure recipients into clicking malicious links or sharing sensitive information.