Error 31910

Product: Programmable Voice

ERROR - 31910

Stream - WebSocket - SSL Protocol Error

The server doesn’t support SSL, can’t provide a secure connection or the SSL handshake has failed

Possible Causes

• Server doesn’t support SSL
• Stream is trying to connect the wrong port
• Protocol or SSL handshake has failed

Possible Solutions

• Verify the server has enabled SSL
• Verify the port in TwiML URL is actually the one supporting SSL
• Verify the certificate is correct and accepted by HTTP clients