Skip to contentSkip to navigationSkip to topbar
Twilio Docs
Rate this page:
On this page

Stream - WebSocket - SSL Protocol Error

ERROR: 31910

error-31910 page anchor
PROGRAMMABLE VOICE
ERROR

Description

description page anchor

The server doesn't support SSL, can't provide a secure connection or the SSL handshake has failed

Possible Causes

possible-causes page anchor
  • Server doesn't support SSL
  • Stream is trying to connect the wrong port
  • Protocol or SSL handshake has failed

Possible Solutions

possible-solutions page anchor
  • Verify the server has enabled SSL
  • Verify the port in TwiML URL is actually the one supporting SSL
  • Verify the certificate is correct and accepted by HTTP clients
Rate this page: