Product: Programmable Voice
A 32601 Error is an indication that the <VirtualAgent> connector configuration was rejected by the VirtualAgent provider.
- Connector configuration contains invalid properties
- Check your <VirtualAgent> connector configuration
- Check any <Config> elements referenced in TwiML
- Check the VirtualAgentProviderError included in the webhook to the action url or the Debugger message in Console for further information. For additional assistance, please contact Twilio Support.