Error 32601
Product: Programmable Voice
ERROR - 32601
Virtual Agent: Provider Error
A 32601 Error is an indication that the <VirtualAgent> connector configuration was rejected by the VirtualAgent provider.
Possible Causes
- Connector configuration contains invalid properties
Possible Solutions
- Check your <VirtualAgent> connector configuration
- Check any <Config> elements referenced in TwiML
- Check the VirtualAgentProviderError included in the webhook to the action url or the Debugger message in Console for further information. For additional assistance, please contact Twilio Support.