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Error
Twilio error

420004: Content exceeds knowledge size limits

Twilio Enterprise KnowledgeEnterprise Knowledge

Description

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Submitted content exceeds platform size limitations and was rejected.

Possible causes

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  • Content payload size is larger than the maximum allowed by knowledge limits (210KB)
  • Shorten the input text or divide the payload into smaller, paginated segments
  • Summarize the content before uploading
  • Use file upload instead of direct text content for larger documents