Error
Twilio error
420030: Knowledge source URL not found
Enterprise Knowledge
The web crawler received a 404 Not Found response when attempting to access the target URL during knowledge ingestion. The requested resource does not exist on the target server.
- The URL no longer exists
- The URL path is incorrect
- The target site has removed or renamed the content
- The page was temporarily unavailable during crawling
- The URL structure changed after the knowledge source was created
- Verify the URL is correct and accessible in a web browser
- Check if the content has moved to a new URL and update your knowledge source
- Remove the knowledge source if the content is permanently unavailable
- If the URL is correct but temporarily unavailable, the crawler will retry on the next scheduled crawl
- Review the knowledge source error details in the Twilio Console for specific URLs that failed