45005: Service Unavailable

Twilio could not complete the request because the Flex service or a dependent Twilio service was temporarily unavailable. This error usually indicates a transient platform issue or a timeout while processing the request.

• The Flex service was temporarily unavailable
• A dependent Twilio service did not respond in time
• The request timed out while Twilio was processing it
• A temporary internal service disruption affected the request

• Retry the request after a short delay
• Use exponential backoff if you retry requests automatically
• Check whether the issue affects a single request or multiple requests in your workflow
• Review your application logs to confirm the request parameters and timing
• If the problem continues, contact support with the request details and timestamps

• Flex documentation