Skip to contentSkip to navigationSkip to topbar
Page toolsOn this page
Looking for more inspiration?Visit the

48002: Callback URL is invalid


ERROR: 48002

error-48002 page anchor
ERROR

Twilio could not process the request because the callback URL you provided is not valid. This error occurs when a request includes a malformed URL, an unsupported scheme, or a callback value that cannot be used to deliver webhooks.

Possible causes

possible-causes page anchor
  • The callback URL is malformed
  • The URL uses an unsupported or invalid scheme
  • The URL contains invalid characters or formatting errors
  • The callback URL value is empty, truncated, or incomplete
  • The request parameter that contains the callback URL was populated with the wrong value
  • Confirm that the callback URL is a complete, properly formatted URL
  • Use https:// for production webhook endpoints
  • Check for common formatting issues such as missing hostname, missing scheme, extra spaces, or invalid characters
  • Verify that you passed the callback URL in the correct request parameter for the API resource you are using
  • If you generate the URL in code, log the final value before sending the request to Twilio and confirm that it matches the endpoint you expect
  • Test the webhook endpoint with a public, reachable URL and confirm your application returns a valid HTTP response