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Error 48032

Product: Frontline

ERROR - 48032

Outgoing conversation: Missing Messaging service

A conversation could not be created because the Messaging service required for Frontline is missing.

Possible Causes

  • You may have deleted the Messaging service that auto-creates conversations in the Frontline Conversations service.

Possible Solutions

  • Configure a new "Default Messaging Service" from the console, under the Conversations defaults.
    • Check out the docs on how to configure Conversations to work with Frontline.
  • Reach out to customer support for any additional help.
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