Error 48032

Product: Frontline

ERROR - 48032

Outgoing conversation: Missing Messaging service

A conversation could not be created because the Messaging service required for Frontline is missing.

Possible Causes

• You may have deleted the Messaging service that auto-creates conversations in the Frontline Conversations service.

Possible Solutions

• Configure a new "Default Messaging Service" from the console, under the Conversations defaults.
  • Check out the docs on how to configure Conversations to work with Frontline.
• Reach out to customer support for any additional help.