Rate this page:

Error 50416

Product: Programmable Chat

Error - 50416

Conversations: Participant and proxy address pair is already in use

The requested participant and proxy address pair is already registered in the system.

Possible Causes

  • You are attempting to map a non-Chat (e.g. SMS) conversation member with participant address and proxy address that are already assigned to an active conversation. For example, there may be only one unique mapping between your conversation participant's public phone number and internal (proxying) Twilio phone number, in order to route inbound messages correctly.

Possible Solutions

  • Locate a conflicting active conversation that has an identical participant added to it. Either delete old conversations completely if you don't need the message history, or just remove the participant that uses these numbers in a previous conversation.
Rate this page:

Thank you for your feedback!

Please select the reason(s) for your feedback. The additional information you provide helps us improve our documentation:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!