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50702: Verify Agent participant must not have identity or address fields


ERROR: 50702

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ERROR

This error occurs when you create a Verify Agent participant and include participant identifier or messaging address fields that are used for chat, SMS, WhatsApp, or Group MMS participants. For this participant type, send only ChatbotConfiguration.* fields.

Possible causes

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  • Your request includes identity. Use identity only for participants who communicate through the Conversations SDK. Verify Agent participants accept only ChatbotConfiguration.* fields.
  • Your request includes messagingBinding.address or messagingBinding.proxyAddress. Use these fields only for non-chat participants such as SMS or WhatsApp participants.
  • Your request includes messagingBinding.projectedAddress. Use this field only for the Group MMS participant pattern that pairs identity with a projected address.
  • Remove identity, messagingBinding.address, messagingBinding.proxyAddress, and messagingBinding.projectedAddress from the request when you create a Verify Agent participant.
  • Include only ChatbotConfiguration.* fields in the participant payload for a Verify Agent participant.
  • If you need a standard Conversation participant instead, use the correct fields for that participant type. Use identity for a chat participant. Use messagingBinding.address with messagingBinding.proxyAddress for an SMS or WhatsApp participant. Use messagingBinding.projectedAddress only for the Group MMS participant pattern.

Additional resources

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