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Warning 53614

Product: Programmable Video

Warning - 53614

Public key credentials for media tracks encryption could not be loaded

The public key credentials configured in your account's recording settings could not be loaded.

The media will not be uploaded until the configuration has been fixed.


  • If you have specified a public key to cryptographically protect raw media tracks, this is most likely due to the fact that the credentials resource has been removed from Twilio.


  • In the recording settings section of your account's console, create and assign a new valid public key or disable the encryption (media will be uploaded in raw).
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