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Warning

53616: Deleted a recording with custom configuration as time for retries was depleted

Twilio Video DocumentationVideo

Description

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Twilio gave up on uploading your recording with custom configuration, as time for retries was depleted. The recording has been removed and will not be available.

Possible causes

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  • There was an error with your account's recording settings, either due to the access credentials for your own bucket or to the encryption key.
  • In the recording settings section of your account's console, review the credentials for accessing your S3 bucket or disable the external storage (media will be uploaded to the default bucket).
  • In the recording settings section of your account's console, set a valid public key or disable the encryption (media will be uploaded in raw).