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Error 53668

Product: Programmable Video

ERROR - 53668

Public key credentials for media tracks encryption could not be loaded

The public key credentials configured in your account's composition settings could not be loaded.

Media composition has been marked as FAILED and will not be retried.

Possible Causes

  • If you have specified a public key to cryptographically protect media tracks, this is most likely due to the fact that the credentials resource has been removed from Twilio.

Possible Solutions

  • In the composition settings section of your account's console, create and assign a new valid public key or disable the encryption (media will be uploaded in raw).
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