Menu

Expand
Rate this page:

Error 53668

Product: Programmable Video

ERROR - 53668

Public key credentials for media tracks encryption could not be loaded

The public key credentials configured in your account's composition settings could not be loaded.

Media composition has been marked as FAILED and will not be retried.

Possible Causes

  • If you have specified a public key to cryptographically protect media tracks, this is most likely due to the fact that the credentials resource has been removed from Twilio.

Possible Solutions

  • In the composition settings section of your account's console, create and assign a new valid public key or disable the encryption (media will be uploaded in raw).
Rate this page:

Thank you for your feedback!

Please select the reason(s) for your feedback. The additional information you provide helps us improve our documentation:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

thanks-feedback-gif