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Error 60704

Product: Branded Comms

ERROR - 60704

Phone number not branded by Twilio

The origination number (From) used was not found as a valid branded phone number

Possible Causes

  • The origination number does not belong to the account
  • The origination number is incorrect
  • The origination number is not correctly branded, or linked to a business/brand
  • The origination number is linked to a deactivated business/brand
  • The origination number is linked to a business/brand that's not vetted, or the vetting was rejected

Possible Solutions

  • Make sure the origination number belongs to the account and is in the correct E.164 format
  • Make sure the origination number is correctly linked to a business/brand, that's vetting-approved, and that's active
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