61005: Add-ons: Bad request
ERROR
This error occurs when a Marketplace Add-on provider returns an HTTP 4xx response for a request Twilio sent on your behalf. The provider received the request but rejected it because the request data, Add-on configuration, or authorization details did not meet the Listing's requirements.
- The Add-on was invoked with missing, invalid, or incorrectly formatted input.
- A required runtime parameter was not passed in the expected
AddOns.<unique_name>.<parameter_name>format for Lookup integrations. - The Listing was installed but not fully configured for the Twilio product or usage point you are using.
- The Listing requires credentials, account identifiers, or other configuration values that are missing, expired, or invalid.
- The Listing partner rejected the request because your account or configuration is not authorized to use that feature.
- Open the Listing in Console and verify that the Configure tab is complete, including the enabled usage points and any required configuration parameters.
- If you invoke the Listing from Lookup, confirm that you pass the Add-on unique name in
AddOnsand include any required runtime fields inAddOns.<unique_name>.<parameter_name>. - Review the Listing's documentation in Console and make sure the values you send match the required formats and allowed values for that provider.
- Verify that any credentials or account details stored for the Listing are valid and still authorized on the partner's platform.
- Retry the request after correcting the input or configuration. If the request still fails, contact the Listing partner and include the Request SID, Installed Add-on SID, and Add-on unique name from the failed response or callback.