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Error 63001

Product: Programmable SMS

ERROR - 63001

Channel could not authenticate the request. Please see Channel specific error message for more information

The Channel could not authenticate the request. Please see Channel specific error message for more information.

Possible Causes

  • The Channel could not authenticate the request. Please see Channel specific error message for more information.
  • Facebook identified a potential security issue and rotated the token
  • The Facebook user who connected the FB page to Twilio has changed their password
  • The user de-authorized the Twilio app

Possible Solutions

If the issue persists, you may need to delete the sender and and re-add it.

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