Chapter 4

Why Migrate Direct to Twilio?

A young woman in a white shirt looks at her smartphone while sitting at a cafe.
A young woman in a white shirt looks at her smartphone while sitting at a cafe.

Why Migrate Direct to Twilio?

Capability

Twilio Offering

Message-Level Delivery Receipts

Webhooks + timestamps + error codes

Messaging Insights & Analytics

Real-time visibility into delivery and engagement

Carrier Filtering Detection

Built-in with error codes and logs

Intelligent Alerts

Automatic alerts for delivery degradation & failures

Phone Number Ownership

Use and manage your own long codes, TFN, and SC

Tools for Onboarding and Registration Compliance Management

Trust Hub simplifies A2P, TFN, and SC registration

Compliance Toolkit and Regulatory Compliance

Mitigate your compliance exposure by using artificial intelligence and machine learning to proactively detect possible SMS regulatory violations in the US and prevent or reschedule their transmission. 

Two-Way Messaging Support

Webhook-based inbound message handling

Throughput Optimization

Messaging Services + dynamic routing

Direct Carrier Connectivity

Super Network = fewer hops, better deliverability

Debugging Tools

Twilio Debugger, logging, and error tracing

RCS Support with SMS Fallback

Rich messages with fallback to SMS where RCS isn’t supported

Content Builder & Content API

Centrally manage reusable, multi-channel message templates