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16002: Failed to validate conference attributes


ERROR: 16002

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VOICE
ERROR

This error occurs when Twilio cannot validate one or more <Conference> attributes on a Voice conference. Check the attribute values, URL formats, and limits against the supported <Conference> options.

Possible causes

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  • statusCallbackEvent includes a value outside start, end, join, leave, mute, hold, modify, speaker, or announcement.
  • recordingStatusCallbackEvent includes a value outside in-progress, completed, or absent.
  • One or more URL attributes, such as waitUrl, statusCallback, recordingStatusCallback, or eventCallbackUrl, is missing or is not a relative or absolute URL.
  • A method attribute uses a value other than GET or POST.
  • maxParticipants is greater than 250, participantLabel is longer than 128 characters or is not unique, or coach is not a Call SID for a call already connected to the conference.
  • Update each <Conference> attribute to use only supported values and formats. Use boolean values where required, use the documented event names, and keep maxParticipants at 250 or below.
  • Provide valid relative or absolute URLs for waitUrl, statusCallback, recordingStatusCallback, and eventCallbackUrl, and use GET or POST for waitMethod, statusCallbackMethod, and recordingStatusCallbackMethod.
  • Keep participantLabel unique and within 128 characters. If you use coach, set it to a Call SID that is already active in the conference.
  • Prefer recordingStatusCallback over eventCallbackUrl, because eventCallbackUrl is deprecated and Twilio does not send eventCallbackUrl requests when recordingStatusCallback is provided.

Additional resources

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