16010: Conference Event: Internal Twilio Error

Twilio encountered an internal error while processing a conference event for a Conference. When you set statusCallbackEvent, Twilio sends conference state-change webhooks to the statusCallback URL, and you can review fired events in the conference logs in the Console.

• Twilio hit a transient internal service error while generating or delivering the conference event.
• Twilio attempted to send the event to the statusCallback URL for a conference that was configured to emit conference events, but the webhook request failed before it could be delivered.

• Retry the request later. Twilio internal errors can be transient.
• Check the conference logs in the Console to confirm which event fired and when it failed.
• Check the error logs for the exact error, potential causes, suggested solutions, and the HTTP request and response associated with the webhook request.
• Open the statusCallback URL in your browser and verify the endpoint responds without errors.
• Make sure the callback URL does not return an HTTP 301 or 302 redirect. Twilio follows redirects, but it will not include the original parameters on the follow-up request.

• TwiML <Conference>
• Debugging Your Twilio Application