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Error
Application error

30436: Invalid Phone Number SID

Twilio Messaging DocumentationMessaging

Description

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This error occurs when the tollfreePhoneNumberSid value in a toll-free verification request isn't a valid phone number SID for your account. Use the PN SID of the toll-free IncomingPhoneNumber resource associated with the verification request.

Possible causes

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  • The phone number SID doesn't exist or doesn't belong to your account.
  • The phone number SID isn't a 34-character string with the PN prefix.
  • The request uses a SID that isn't the phone number resource linked to the toll-free verification submission.
  • Set tollfreePhoneNumberSid to the SID of a toll-free number you own in the same account that submits the verification request.
  • Confirm that the SID starts with PN and contains 34 characters before you submit the request.
  • Fetch or list your IncomingPhoneNumber resources, copy the correct sid value for the toll-free number, and retry the request with that SID.

Additional resources

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