16109: Voice Recording: Cannot fetch .mp3 encrypted recording

Use the Recordings resource to fetch voice recording media as .wav or .mp3. When Voice Recording Encryption is enabled, request the recording as .wav instead of .mp3. To decrypt an encrypted recording, retrieve EncryptionDetails from the Recording resource and use the matching private key.

• Voice Recording Encryption is enabled on the account, and the request appends .mp3 to the recording URI.
• The recording is encrypted, and the request is trying to fetch the media in a format that is not supported for encrypted recordings.

• Request the recording media as .wav by omitting the extension or using .wav on the Recording URI.
• Retrieve the recording metadata, read EncryptionDetails, and decrypt the recording with the private key that matches the configured public key.

• Recordings resource
• Voice Recording Encryption