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Error
Application error

17550: Invalid media URL

Description

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Twilio can't transcribe the audio because it can't resolve the media URL. The transcription is marked as failed.

Possible causes

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  • DNS resolution fails for the host in the media URL.
  • The URL points to a host that doesn't exist.
  • The host or storage bucket isn't on Twilio's allowed list.
  • Verify that the media URL is correct and publicly accessible, or provide a valid pre-signed URL.