17551: Failed to download audio file

Twilio could not transcribe the audio because it could not download the media file after multiple attempts. The transcription is marked as failed.

• The request to the media host timed out.
• The connection was reset during the download.
• The media host returned a server error.

• Verify that the media file is publicly accessible at the specified URL.
• Confirm that the hosting server is online and responsive.
• Make sure the URL uses HTTPS and does not require authentication or IP allow-listing.

• Transcribe an external recording