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Error
Application error

17552: Failed to download media file: not found

Description

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Twilio could not transcribe the audio because the media URL returned an HTTP 404 status code. The transcription is marked as failed.

Possible causes

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  • The file was deleted before Twilio tried to download it.
  • The media URL is incorrect.
  • A pre-signed URL expired before the download started.
  • Confirm that the media file exists at the specified URL and is reachable by Twilio.
  • If you use a pre-signed URL, regenerate it with a longer validity period and resubmit the transcription request.