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Warning
Application error

17582: Status callback unreachable

Description

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Twilio couldn't connect to the configured callback URL after all retry attempts, so it couldn't deliver the transcription status event. The transcription itself is unaffected; only the status notification failed.

Possible causes

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  • DNS resolution failed for the callback host.
  • A firewall blocked the connection from Twilio.
  • The server behind the callback URL was down.
  • Verify that the callback URL resolves and is reachable from the public internet.
  • Allow Twilio's IP addresses through your firewall.