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Error
Application error

21669: Phone number region does not match the Messaging Service region

Twilio Messaging DocumentationMessaging

Description

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This error occurs when you try to add a phone number to a Messaging Service, but the phone number's regional configuration doesn't match the region of the Messaging Service. Phone numbers are configured for US1 by default.

Possible causes

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  • The phone number is configured for US1, but you are trying to add it to a Messaging Service in the IE1 region.
  • The phone number is configured for IE1, but you are trying to add it to a Messaging Service in the US1 region.
  • Update the phone number's messaging region to match the Messaging Service's region before adding it.
  • Add the phone number to a Messaging Service that matches the phone number's current regional configuration.

Additional resources

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